Shipping Policy

Shipping Policy

Orders are usually shipped within 2 to 4 business days (excluding Sundays and public holidays) of placing the order on the Website.

We partner with third party logistics service providers (“Logistic Partner") in order to effectuate product shipping and delivery to you. We shall provide the details of the Logistic Partner which will be responsible for processing the shipping and delivery of any products purchased by you on the Website until such product is processed and successfully handed over to you by the Logistic Partner.

You can track your order using the link: Sol Pudding - Track your Order (shiprocket.co)

A handling charge is applicable on all orders. You agree that the Logistic Partner is authorized to collect cash on our behalf for ‘Cash on Delivery’ orders.

You agree and understand that though we endeavour to ship and deliver our products all across India, we may, in our sole discretion, determine a select list of areas that are unserviceable for the delivery of products, from time to time.

We reserve the right to charge or collect shipping fees on products from time to time. Shipping charges may vary based on the value of the product, type of product, area of delivery, payment mechanism, etc. You agree that we are authorised to collect, on behalf of the Logistic Partner, the shipping and delivery fees for the delivery service provided by the Logistic Partner. In the event we charge a shipping fee for the delivery of purchased products, such shipping fees will not be refunded by us pursuant to any return request raised by you. However, we may make exceptions and refund the shipping fees in the event a defective, damaged, deficient or incorrect product (for reasons attributable to, and accepted by us after due verification in our sole discretion) has been delivered.

You acknowledge and accept that the title and risk of all products ordered by you shall pass on to you upon the delivery of the purchased products to you.